YOUR PRIVATE PRIVACY IS PROTECTED
At Parfume de Paradis we are 100% committed to protecting the security and privacy of our customers everywhere.
We ourselves are customers of Parfume de Paradis and other internet pages, so we know very well how to value and respect personal data. If at any time you need something on it we will be happy to receive your message at info@provareto.gr
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How we use your information
We use the information you give us in a number of different ways. What we do is directly related to the type of information. Below we write each use in detail, so you can easily understand what we do and most importantly, why!
Your name and contact details
How we use your name and contact details:
To deliver your purchases
We have to do this because we have a contract with you (it would be a little difficult not to know where to send you the order!)
Send you messages regarding your transactions with us via SMS, Viber, email or by phone
We have to do this again to properly fulfill our contract with you. For example, let’s tell you when your order arrives
Send you information via email, SMS or Viber about our new offers or products
To keep you informed! We only send such messages if you have given us the OK, so if you are in our database, you have accepted
To detect and rule out possible cases of fraud
Unfortunately, because it is necessary and we are in collaboration with the Cybercrime Prosecution. We are sure you are acting well, but some are not
To show you Parfume de Paradis ads on the rest of the internet
To be able to see our new products and offers
To understand what you and our other customers like
To ensure that we offer you exactly what you want
How you pay
This means the information e.g. you chose to pay with your credit card (do not worry, it is 100% secure and encrypted) or cash on delivery etc
How we use your payment information:
To get paid and make returns
We need to do this for the contract between us. we can not give our products for free!
To detect and rule out possible cases of fraud
Unfortunately, because it is necessary and we are in collaboration with the Cybercrime Prosecution. We are sure you are acting well, but some are not
Your contact history with us
This is about what you have told us. For example via email, chat or social media.
How we use your contact history with us:
To provide customer service and support
We need to do this for the contract between us. Besides, you expect the best possible service from us
To train our staff so that when you get in touch with us, you have the best possible experience
The order history and your cart
What you have bought and what you have stored in your cart for another time
How we use your order history and your cart:
To sell you products!
We need to do this for the contract between us. To shop, you have to put something in the basket first!
To provide you with customer service and support, as well as to handle any returns
To find out what you like, but also to the rest of our customers
To ensure that we offer you exactly what you want
Information about your phone or computer, and how you use our page
This is the information you give us when you visit our site, including your IP address and the type of device you have. We will not ask you for location data!
How we use the information about your phone or laptop, and how you use our page:
To improve our page for you (eg to better see our page on your mobile phone)
To offer you the best possible shopping experience
To protect our page
Practical to protect you and the Parfume de Paradis from possible sources of fraud – and especially to be able to ensure 100% security of your personal and our personal data
Your answers & interactions in surveys, competitions and offers (on our website and on our social media accounts)
How we use your answers & interactions in surveys, contests and offers:
To run research, contest or bid
We need to do this for the contract between us. You can not win anything if you do not participate or claim it!
You do not need to give us any of the above, but if you do not, then you will probably not be able to buy from our site and you will probably not get the best experience we want to offer you. But this is your decision and we respect that.
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Sharing your information?
We will not, nor will we ever, sell any of your personal information to any third party – including your name, address, email, phone or other information. We want to gain and maintain your trust, and we believe that this statement is absolutely necessary for us to succeed.
What we do is share data with the following categories of companies, as a key part of being able to offer our services to you:
Companies related to the transfer of products to you, including payment services, warehouses, logistics companies and transport companies
Professional service providers, such as marketing, advertising and support, optimization and web hosting companies, to help us run our online store and keep you informed about new products and services
Payment control services, Cybercrime Prosecution, Consumer Protection services and e-fraud prevention services, so that we can help in cases of malicious use
Companies that you have approved yourself, such as social media pages (if you choose to link your account with us)
Personalized proposal services, to provide you with personalized products and services
In the above context, we may offer to third parties encrypted & anonymous information and usage statistics for our users, something that before we do, we will ensure that they do not identify you.
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Marketing messages
If you have given us your consent, we will send you marketing messages via email, SMS, Viber, Facebook Messenger, to inform you about what we do and to help you see and find our products.
How to stop updates from Parfume de Paradis:
You can stop receiving updates from Parfume de Paradis at any time.
To do this, you have the following options:
Click on the deletion link found in each newsletter
Responding to our newsletters, saying you want to delete
Contacting our Customer Service
By sending an email to info@parfumdeparadis.eu
Once you do, we will update your profile as soon as possible, ensuring that you will not receive any other marketing messages in the future.
We ask for your understanding until all our systems are renewed!
Also know that stopping our marketing messages does not mean that we will stop sending you updates on your orders or your cart (you do not need to worry that something will be lost!).
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Seeing Parfume de Paradis ads on the internet
One of the things we do is maintain an online advertising presence, to let you know what we do and to be able to find our products and services.
Like many other companies, we target Parfume de Paradis banners and ads to you when you are on other pages or applications. This is done through the use of a wide variety of digital marketing and advertising networks, as well as the use of multiple digital advertising technologies such as pixels, cookies, mobile identifiers, along with services offered by certain pages and social networks such as Google Audiences & Facebook Custom Audiences.
The banners and ads you see are based on the information we have about you, or from your previous use of Parfume de Paradis (to better understand: which pages you entered, what you searched for and which products got your interest and / or interest) in your cart), or from the ads you clicked in Parfume de Paradis.
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How we store your information
We hold your information only for as long as you are our user or customer. If you choose not to be our user or customer or to delete your data, you can ask us at the email info@ParfumedeParadis.eu to delete the information we have about you.
If there is a necessary reason to maintain data either to prevent fraudulent attempts or to ensure that our Site Terms of Use are properly complied with, we may retain some of your information, even if you have closed or deleted your account.
We guarantee that our employees who do not need to have access to personal data are prohibited from having it, and that we have taken every measure to ensure it.
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Your rights
You have many rights related to your personal data:
The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to request correction of inaccuracies in your personal data (something you can do yourself, if you are registered, in the section My Account)
The right to ask us to delete your data, or to stop processing or collecting it, in some cases
The right to stop or ask to receive marketing messages
The right to complain about misuse / inaccuracy of your data and to request the restriction of their processing
The right to request that we transfer the data we hold about you (or part of it) to another service
If you ever want to exercise any of your rights, have a complaint or just want to ask us something about it, please contact us by email
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Changes in how we protect your Personal Data
There is a possibility that we will change this page from time to time, in order to describe to you exactly and synchronously, how we process your data.
If we make significant changes, we will make it very clear on the Parfume de Paradis page or other Parfume de Paradis services, or by other means such as email communication, so that you can see first and decide if you agree with the new changes, before choosing to use Parfume de Paradis.